– No new claims were created. If you expected some to be created, check the following items
1. The patient’s case needs at least one Insurance carrier.
Do this by making sure the Policy 1 tab has a valid Insurance Carrier selected, as shown below:
2. The filter used to select transactions for claim creation may be excluding all transactions that are eligible to be placed on a claim.
3. The transaction needs at least one insurance carrier that is responsible for payment.