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Patient Aging Report

Patient Aging Report

Step 1: Go to Reports   Step 2: Click Medisoft Reports   Step 3: Select Aging Power Pack   Step 4: Select an Aging Report that you need to print. Step 5: Click OK after you enter specific information of the Aging...
NDC Number Not Appearing on Claim

NDC Number Not Appearing on Claim

Problem 1: The NDC number may be in the procedure information, but not attached to the charge. If the NDC number is in the procedure settings when the charge is created, it should be copied into the charge details. If the NDC number is added or changed in the...

Medisoft NPI

Medisoft uses four types of NPI numbers:     * Assigned Provider NPI – Provider that renders services to the patient          o Click Lists, Provider, Providers, Edit the referring provider, click the Default PINs tab, and enter the referring provider’s...
DB List Upgrade

DB List Upgrade

If you see this message when opening the Revenue Management Just click OK     Next Click Yes     Click OK Click No and the Revenue Management will show up...
Schedule Will Not Print from Office Hours

Schedule Will Not Print from Office Hours

Problem: The “Printing Progress” bar appears when trying to print the schedule from Office Hours for a certain day, but the progress bar never advances. Medisoft resumes when print job is canceled, but users are not able to print the schedule report....
Wrong info on new case

Wrong info on new case

Problem: When creating a new case, patient, or other new entry, a different patient’s information appears. This may include the guarantor, employer, policy information, etc. Solution 1: This problem is often caused by a default that was accidentally set. See our...

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