by Marie S | Dec 11, 2018 | Uncategorized
If you notice in all your inside and outside lab charges are not printing, it’s because there’s a problem with the program you have to check the box to get them to print so if you’re in your procedure code list. Find your inside lab charge or...
by Marie S | Nov 15, 2018 | Uncategorized
Problem 1: The CLIA number is entered into the Provider or Facility information but does not appear on claims. Solution 1: There are 3 possible places to enter the CLIA number in Medisoft. The highest ranked location for the CLIA number will be sent on the claim with...
by Marie S | Nov 12, 2018 | Uncategorized
Problem: A patient’s account total or balance shows an incorrect total of charges, adjustments, and payments OR the totals do not properly reflect the information in the transaction screen. Solution: In the thousands of numbers Medisoft keeps track of, the...
by Marie S | Oct 29, 2018 | Uncategorized
Problem 1: The NDC number may be in the procedure information, but not attached to the charge. If the NDC number is in the procedure settings when the charge is created, it should be copied into the charge details. If the NDC number is added or changed in the...
by Marie S | Sep 26, 2018 | Uncategorized
Adjustment Entry Adjustments are used to either increase or decrease the balance on a patient’s account. This can be done for many reasons. Refund – (Positive Adjustment) When a patient is in need of a refund, it is because they or their insurance carrier have...
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